Taking Off In Travel
1 - 10 $50.00 per copy | 11 + $40 per copy
This course provides an overview of the basics of the travel industry and career opportunities available. Enjoy a fun, realistic presentation of: air travel, car rentals, hotel accommodations, rail travel, tours, and cruises. Group travel, incentive travel, meetings and conventions, in-bound tourism, international travel and niche travel are also discussed. There will be opportunities for learning activities as well as exercises and thought-provoking case studies to aid in applying the principles presented.
ARC Documents
1 - 10 $50.00 per copy | 11 + $40 per copy
Prerequisite courses: Air Reservations and Air Fares U.S. Domestic
Here is your ticketing course. Your air traveler will need a ticket and boarding pass to board the aircraft at departure time. The airline tickets used for air travel in the United States are issued, controlled and processed through an Area Settlement Plan administered by the Airline Reporting Corporation (ARC). Here you will cover the ticketing types, forms, policies and procedures per the ARC as well as forms of payment, refunds and exchanges.
Air Fares - U.S. or Canadian Domestic
1 - 10 $50.00 per copy | 11 + $40 per copy
Prerequisite course: Air Reservations U.S. or Canadian
Learn the air fare terms, codes, fare construction principles and fare application rules necessary to find, interpret and apply the lowest applicable fare to your clients' air itinerary. Practice the interpretation of the multiple air transportation taxes and fees applicable to air travel. Air fares are historically difficult to interpret and apply. This course presents the basics in a simple format with many applications to allow you to become proficient.
Air Reservations - U.S. or Canadian Domestic
1 - 10 $50.00 per copy | 11 + $40 per copy
Gain the product knowledge and skills (with the exception of automated reservations) needed to research, plan and book air travel. You will learn the terminology, the policies and the procedures of airline travel and airline reservations. While the sale of air travel is no longer the major revenue producer for travel professionals, it is a vital part of the travel industry as the most used mode of transportation to business destinations and highly used mode to vacation/leisure destinations. Therefore, becoming an expert on the product, airline policies and procedures as well as reservations policies and procedures is essential to your success.
Canadian course receives one, level one CITC credit.
Automated Air Fares & Tickets - U.S. or Canadian
1 - 10 $50.00 per copy | 11 + $40 per copy
Prerequisite course: Automated Air Reservations
You will learn to find the lowest applicable fare for your client as you utilize the Computer Reservation System (CRS) Sabre® to display fares between city pairs and the Sabre® pricing system to calculate the total fare, including fees and taxed for the simplest and most complex domestic air itineraries. You will be using RTS©, a hands on Computer Reservation System (CRS) simulation of Sabre®reg; in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre® text with helpful hints and instruction to most effectively use the realistic simulator, RTS© Sabre® You will learn and practice the basic functions of Sabre® as used by travel professionals pricing air travel. Exercises and drills will improve your proficiency and speed. You will master the skills necessary to quote fares and price automated travel reservations. Available in U.S. or Canadian versions. Note: Each course requires a new software download. RTS© is only IBM compatible but may be utilized on a Mac using Virtual PC.
Canadian course receives one, level one CITC credit.
Automated Air Reservations - U.S. or Canadian
1 - 10 $50.00 per copy | 11 + $40 per copy
You will learn to book air reservations using RTS©, a hands on Computer Reservation System (CRS) simulation of Sabre® in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre® text with helpful hints and instruction to most effectively use the realistic simulator, RTS© Sabre® You will learn and practice the basic functions of Sabre® as used by travel professionals planning and booking air travel. Exercises and drills will improve your proficiency and speed. You will master the skills necessary to make, maintain, change, and cancel automated travel reservations. Available in U.S. or Canadian versions. Note: Each course requires a new software download. RTS© is only IBM compatible but may be utilized on a Mac using Virtual PC.
Canadian course receives one, level one CITC credit.
Automated Car Rental and Hotel Accommodations - U.S. or Canadian
1 - 10 $50.00 per copy | 11 + $40 per copy
Prerequisite course: Automated Air Reservations
You will learn to research, select and book car rentals and hotel rooms using RTS©, a hands on Computer Reservation System (CRS) simulation of Sabre® in conjunction with the online tutorial. Each lesson combines selections from a proven Sabre® text with helpful hints and instruction to most effectively use the realistic simulator, RTS© Sabre®. You will learn and practice the basic functions of Sabre® as used by travel professionals booking car and hotel arrangements. Exercises and drills will improve your proficiency and speed. You will master the skills necessary to make, maintain, change, and cancel automated car and hotel reservations. Available in U.S. or Canadian versions. Note: Each course requires a new software download. RTS© is only IBM compatible but may be utilized on a Mac using Virtual PC.
Canadian course receives one, level one CITC credit.
Destination Geography
1 - 10 $50.00 per copy | 11 + $40 per copy
This course presents the travel and tourism destinations that are regularly top sellers, according to the American Society of Travel Agents. These are the states of Florida, Nevada, New York, Hawaii, California, Washington D.C., Alaska and Illinois; the provinces of British Columbia, Ontario and Quebec in Canada; and the countries of England, France, Italy, Mexico, Germany, Netherlands, Spain, Ireland and Australia. Maps are presented with an orientation to location of each destination. The course treats physical, locational and cultural geography as a travel sales product. A good world atlas can greatly aid you in your study of Destination Geography.
Developing Specialty Vacation Packages
1 - 10 $50.00 per copy | 11 + $40 per copy
This timely course is designed to assist you, the travel professional, in preparing a sellable niche market vacation package. Think about the possibilities when you can provide your clients with a product that will help them live out their dreams and restore their mind, body and spirit. Not to mention how much fun designing a vacation package can be, especially when you have a passion for the destination. Being enthusiastic about your own product is a natural marketing and sales tool.
Course receives one, level one CITC credit
Fares and Tickets International
1 - 10 $50.00 per copy | 11 + $40 per copy
Prerequisite courses: Air Reservations and Air Fares
International air travel has expanded exponentially in the past decade and promises to continue to grow. This course will provide you with the skills required to meet the needs of your international air travelers. These skills include an understanding of the two basic international faring systems, mileage and routing as well as currency procedures, including the use of the fictitious currency, Neutral Units of Construction. You will learn to interpret all the data found in the faring and pricing information in the CRSs and as printed on international tickets. This includes international fare basis codes, base fares, taxes, surcharges, currency codes and mileage principle coding as applicable
Ground Transportation
1 - 10 $50.00 per copy | 11 + $40 per copy
You will find car rental a relatively simple product to sell and book and commissions are reasonable. Some seventy percent of North Americans travel by car while vacationing. Learn the basics of the product, policies, procedures, codes, pricing and distribution. Rail travel recaptures the image of a different time and appeals to many leisure travelers. This study focuses on Amtrak, VIA Rail, BritRail and Eurail, the types of train accommodations, services and fare structure.
Course receives one, level one CITC credit.
Hotels and Lodging
1 - 10 $50.00 per copy | 11 + $40 per copy
Earn great commissions by booking your clients' hotel accommodations. Learn the basics of the hotel product, rate structure, property and room classifications, codes, published and automated resources and non-automated reservations procedures. Identify your guests' preferences, learn the variables that affect prices, select the right hotel for any given client.
Course receives one, level one CITC credit.
Selling Vacation Packages and Tours
1 - 10 $50.00 per copy | 11 + $40 per copy
Earn great commissions by booking vacation packages and tours, one of the fastest growing segments of the travel industry. Learn the basics of the tour product, components of tours, tour destinations, types of vacation packages and tours, print and electronic resources and non-automated tour booking procedures. Understand the function of tour operators and wholesalers. Identify your clients' needs and preferences, and book the right vacation package for any given client.
Course receives one, level one CITC credit.
Small Group Tour Leadership - Specialist Course
1 - 10 $50.00 per copy | 11 + $40 per copy
This timely course is designed to assist you, the travel professional, in becoming a small group tour leader. Determine if you have the skills, knowledge, abilities and traits you need to be an effective tour leader. Study tour leader roles and responsibilities. Learn conflict-resolution skills and prepare to manage a tour group. See how to polish your resume and market yourself to find a tour leader position within the industry and become a "Leader of the Pack."
Course receives one, level one CITC credit.
The Cruise Market
1 - 10 $50.00 per copy | 11 + $40 per copy
Earn great commissions by booking cruises, one of the fastest growing segments of the travel industry. Learn the basics of the cruise product, cruise classifications, destinations, types of cruises, print resources and non-automated reservations procedures. Identify your clients' needs and preferences, learn the variables that are available in cruising and select and book the right cruise for any given client.
Course receives one, level one CITC credit.
Travel Sales and Trends
1 - 10 $50.00 per copy | 11 + $40 per copy
Enjoy expected as well as surprising sales techniques and new approaches as you explore and practice them. Included you will find telephone business manners, listening skills, and tools for targeting the traveler. Discover successful sales steps for telephone reservations agents as well as for the travel professional working with clients one on one. Trends in the industry include the use of the Web for a variety of travel resources as well as current information on possible careers in the industry. This is an excellent introduction to the program.
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