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Attn: INSTRUCTOR The Answer Key provides many correct
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Below are the student's answers to the Cruise Market Exam. Included are the correct answers in
red. Student answers are in
italics.
Exam Completed by Student: 03/04/04
Time to complete exam: Mins
| Exam | The Cruise Market | |
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Name: Deonna Weight
Date: 03/04/04
Score/Grade:
Correct answers are in red. POINTS - TOTAL 100
24 points (4 each)
1.
List 6 popular cruise destinations.
Instructor: Any 6 of the following, in any order; others at
Instructor Discretion:
a.
Hawaii Caribbean
b.
Alaska Alaska
c.
Western Caribbean Trans-Panama
d.
Bahamas Bahamas
e.
Bermuda Hawaii
f.
Mexico Rivers of North America
also: Bermuda, Mexico
16 points (4 each)
2.
List and describe four types of cruises.
Instructor: Any 4 of the following, in any order; description at
Instructor Discretion:
a.
Trans-Atlantic, crossing the atlantic ocean.
Transatlantic - crossing the
Atlantic between Europe and the U.S.
b.
River - Cruises on a river.
Repositioning - special cruise
for a discounted price to cruise while moving the ship from one area to
another.
c.
Repositioning - discount cruise while moving ship to another area.
River - a barge or boat that
cruises on a large river.
d.
Yacht - charter either bare or crewed, set or special itinerary.
Yacht - chartering a yacht,
either bare or crewed, with either a set itinerary or specially designed
itinerary.
also:
Freighter - a cargo ship which can carry passengers;
itineraries and ports are flexible.
Ferry - a ship which transports
passengers between two ports on a regular schedule.
Special Interest - a cruise for
passengers with common interests.
12
points (2 each)
3.
True or
False
a.
The price of a
cruise ticket includes all meals, most onboard daytime activities and nighttime
entertainment.
True
T or F
b.
Cruises must be
booked at least two months in advance.
False
T or
F
c.
Passengers on the
lower decks do not receive the same service as those on the upper decks.
False
T or
F
d.
Cruises offer a
variety of onboard activities so boredom should not be a problem.
True
T or F
e.
Tuxedos are
mandatory at the formal dinners; a suit and tie are not appropriate.
False
T or
F
f.
Motion discomfort
can be minimized by accurate weather information, stabilizers and
medication.
True
T or F
16
points (4 each)
4.
List
four factors that influence the price of a cruise.
Instructor: Any 4 of the following, in any order:
a.
Cruise Line
Cruise line
b.
Length of the cruise
Duration of the cruise
c.
The Ship
Ship profile
d.
Season
Season
also:
Stateroom or cabin, Promotional rates
24
points (4 each)
5.
List 6
items of information needed from the client to book the cruise.
Instructor: Any 6 of the following, in any order:
a.
Your Name
Your Name
b.
Agency Name
Your Agency
c.
Ship Name
Ship Name
d.
Sailing Date Sailing Date
e.
Number of people #
of Passengers
f.
Cabin Category
Cabin Category
also:
Passenger Name, Address, Phone, Citizenship, Air-Sea Gateway, Seating
Preference, Special Occasion, Pre/Post Packages
4
points (2 each)
6.
List
two benefits of cruises to the seller.
Instructor: Any 2 of the following, in any order:
a.
Expert advice
Commissions
b.
Higher Commissions
Expertise
also:
Efficiency
4
points (2 each)
7.
List
two benefits of cruises to the buyer.
Instructor: Any 2 of the following, in any order:
a.
Know costs before travel
Known costs
b.
Planned Itinerary
Confirmed itinerary
also:
Expertise